VersaSRS HelpDesk 4.0.0 details
Company: VersaDev [More Softs]
Release date: 2006-03-06
Last update: 2008-11-28
License: http://www.versasrs.com/downloads/versasrs/versasrs_v4_0_0.zip
Platform: Windows2000,WinXP,Windows2003
Language: English
File size: 9950 KB
System Requirements: MS Win Server 2008/2003/2003/XP/Vista, IIS, .Net 2.0, MS SQL Server 2005/2000/2005 Express
Previous versions:
VersaSRS HelpDesk 3.3.0
Release date:2006-03-06
File size:7155 KB
Rate this software:
VersaSRS HelpDesk 3.3.0
Release date:2006-03-06
File size:7155 KB
Rate this software:
VersaSRS HelpDesk description
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
VersaSRS HelpDesk 4.0.0 screenshot:
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